April 18, 2013
In one of the world’s fastest-growing consumer markets, focusing on regional preferences is the key.
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April 1, 2013
Tricky problems must be shaped before they can be solved. To start that process, and stimulate novel thinking, leaders should look through multiple lenses.
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March 22, 2013
Companies must incorporate interaction with stakeholders into decision making at every level of the organization.
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February 27, 2013
At many companies, the whole organization is becoming more responsible for customer engagement. A few are extending this thinking to the boardroom.
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