February 15, 2012
We’ve heard a lot about Drupal and WordPress in government, but not much about the open source platform Joomla. We asked Joomla External Communications Lead Sandra Ordonez to share how government is using it, its key features, how it compares to Drupal and WordPress and what...
In January 2011, Michael McDonald and Micah Altman founded the Public Mapping Project and began building the open source platform DistrictBuilder to give citizens more of a say in the...
February 13, 2012

After watching the documentary Hacking Democracy, I started researching how government uses voting technology to conduct elections. That’s how I learned about the work of ...
February 10, 2012
Oakland, Ca. is the latest major U.S. city to launch a 311 application that allows citizens to report issues directly to government from their smartphones. The service is powered by SeeClickFix. Details on how to download the app here.
Oakland Mayor Jean Quan:
“With diminishing resources, this system can help City staff work more effectively and enlist more citizens to get involved. One...
February 6, 2012

Mark Headd has some interesting thoughts on encouraging better participation at civic hackathons, suggesting perhaps a registration fee would drive more...
February 1, 2012
Honolulu launched a new 311 application, Honolulu 311, now available on iPhone, Android, Windows Mobile and Blackberry. The service was developed by CitySourced.
Honolulu Chief Information Officer Gordon Bruce and Deputy CIO Forest Frizzell discuss the the app here.

As I mentioned in my 2012 civic commitment post, I’m focused on helping drastically lower the cost, de-mystify the technology and build better websites for local government.
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January 31, 2012
San Francisco has published a request for proposal to integrate Open311 with the city’s CRM software, Langan. Bid submissions are due February 3.
For questions or more information, contact Janelle Kessler at janelle.kessler@sfgov.org.
From the RFP:
The 311 Customer Service Center seeks solution strategies and pricing...
January 26, 2012

There’s been a great deal of discussion lately around the topic of government innovation, especially here in San Francisco, with the appointment of a new...

